l98 Terms and Conditions

Age and Eligibility Requirements

To participate on the l98 platform, you must be 21 years of age or older. Use of this platform by minors is strictly prohibited. At the time of account registration, you declare that you meet this age requirement. If any user provides a false age, their account will be immediately closed and all deposited funds may be forfeited.

• Each individual may create only one account.
• If a person is found to have multiple accounts, all accounts will be closed.
• Transferring or lending your account to anyone else is prohibited.

Registration Information and Verification

You must provide accurate and complete personal information when creating an account. l98 may at any time request a national ID card, passport, or other documents for identity verification. Providing false information or failing to cooperate with verification may result in account suspension or cancellation.

• You are solely responsible for keeping your account password and login details secure.
• Any unauthorized access to your account must be reported to us immediately.
• Managing your account through a third party is prohibited.

Deposit Terms

You may only deposit funds using a payment method registered in your own name. Deposits from third-party accounts are not accepted. In the case of suspicious or unauthorized transactions, l98 reserves the right to hold funds pending investigation.

• Once a deposit is completed, it is generally credited to the account instantly.
• If there is a delay due to a technical issue, please contact the support team.
• Deposited funds must not come from any illegal source.

Withdrawal Terms

Withdrawal requests are generally processed within 5–30 minutes. Completing account verification is mandatory before a withdrawal can be processed. Funds derived from bonuses must meet the specified wagering requirements before withdrawal.

• Withdrawals must be made using the same method used for the deposit.
• Withdrawals may be delayed due to incomplete verification.
• If fraud is suspected, l98 may suspend or cancel a withdrawal.

Welcome Bonus Terms

New members will receive a 100% bonus on their first deposit, up to ৳20,000. To withdraw this bonus, a wagering requirement of 15x the total deposit and bonus amount must be met (15x wagering requirement). The bonus can only be received once and applies only to the first deposit of a new account.

• If wagering is not completed within the specified time after receiving the bonus, the bonus will be cancelled.
• Not all types of games can be played with bonus funds — a specific list of eligible games applies.
• If any promotional code or condition is violated, the bonus will be cancelled.

Other Promotional Offers

l98 regularly hosts various promotional offers and tournaments. Each offer has its own terms and conditions, which will be detailed on the offer page. Both the general terms and conditions and the specific terms of each offer apply.

• If an attempt is made to obtain bonuses through fraudulent means, the account will be cancelled.
• l98 reserves the right to modify or cancel any offer.
• Taking bonuses on multiple accounts from the same household or IP address is prohibited.

VIP Program Terms

l98's VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Each tier offers weekly cashback and special benefits. The opportunity to advance to a higher tier depends on gaming activity and engagement with the platform.

• VIP tier status may change at any time.
• VIP benefits cannot be transferred to another account.
• If VIP membership is cancelled, the associated benefits will also be cancelled.

General Gaming Rules

All games on the l98 platform are operated under fair play principles. The individual rules of each game can be viewed within the game. If the result of any game is abnormal due to a software error or technical issue, that round will be considered void.

• l98 will not be held responsible if your internet connection is lost during a game.
• The use of bots or automated software is strictly prohibited.
• Any dispute regarding a game result must be reported to the support team within 72 hours.

Prohibited Activities

Participation in any of the following activities is strictly prohibited and may result in immediate account closure:

• Colluding with other users to place bets (Collusion).
• Abusing the bonus system or exploiting weaknesses in games.
• Using l98 for money laundering or illegal financial activities.
• Attempting to hack any part of the platform or gain unauthorized access.
• Threatening or harassing other users.

Game Results and Dispute Resolution

The results of all games on the l98 platform are determined through transparent and impartial algorithms. If there is a dispute over any result, our support team will investigate and a final decision will be made based on server logs. This decision is final and binding.

Protection of Personal Information

l98 is committed to protecting users' personal information. We use SSL encryption to keep all transactions and data secure. Your information is not sold to any third party. For more details on how your information is used, please read our Privacy Policy.

• Your information is used for service delivery and security verification.
• Information may be provided to authorities where required by legal obligation.
• You may inquire about your data at any time.

Account Security

To keep your account secure, use a strong password and change it regularly. Never share your login details with anyone. Always log out after logging in from a public computer or network.

• If you notice any suspicious activity, change your password immediately.
• l98 is not responsible for losses resulting from unauthorized access to your account.
• The support team will never ask for your password.

Responsible Gaming Policy

l98 believes in responsible gaming. We want our users to enjoy gaming as a form of entertainment, not as a source of financial stress. If you feel that gaming is having a negative impact on your life, visit our responsible gaming page or seek support.

• You can set your own deposit limits.
• You can request a temporary or permanent self-exclusion.
• For more information, please read the Responsible Gaming page.

Account Closure and Suspension

l98 reserves the right to suspend or permanently close an account without prior notice in the following circumstances: violation of these terms, evidence of fraud, suspicion of money laundering, or for legal reasons. A valid balance will generally be returned, but bonus funds may be forfeited.

Service Availability

l98 aims to provide service at all times, but the service may be temporarily unavailable due to technical maintenance, system upgrades, or unforeseen circumstances. l98 will not be liable for any losses resulting from such interruptions. Any ongoing bets at the time of maintenance will be cancelled and funds will be returned.

Right to Modify Terms

l98 reserves the right to modify these terms and conditions at any time. We will post a notice on the platform when changes are made. Continued use of the platform after changes have been made will be considered acceptance of the new terms. It is therefore recommended that you visit this page regularly.

Contact and Support

For any questions or disputes regarding these terms and conditions, please contact our support team. Bengali-language 24/7 live chat support is available. To contact us by email: [email protected] — we aim to respond promptly.

• Live Chat: 24 hours a day, 7 days a week in Bengali.
• Email: [email protected]
• The dispute resolution process aims to be completed within a maximum of 7 business days.